The lawful bases Conifer Joinery use for processing personal information is ‘Consent’ and ‘Legal Obligation’.
Please read this policy statement which explains how we use, store and protect your data and personal information.
Data Protection law will change on 25 May 2018. This policy sets out most of your rights under the new laws. We may update this policy again when the changes come into effect.
What information we collect about you
The personal information you provide us with (name, address, telephone number and email address) will be used to contact you to talk about the Conifer Joinery services you request.
We collect this information when you fill in forms on our website or when you communicate with us by post, phone or email, including when you order our services or request information to be sent to you.
How we use the information we have about you
The personal information you provide us with is only held within Conifer Joinery Limited software database system and hard copy archiving system. All the information we hold about you is only processed by Conifer Joinery Limited staff.
How long we keep your information
We will not retain your personal information for longer than is necessary to provide our services.
How we store and transfer your information
All the personal information we collect is processed by Conifer Joinery staff. We are committed to ensuring that your information is kept secure. We maintain strict security standards and procedures to prevent unauthorised access to your data. We have put in place a variety of physical, electronic and managerial procedures to protect the security of your data. Our staff adhere to our privacy standards and we regularly check them for compliance.
Who we share your information with
We will not share or sell your information for marketing purposes with other companies.
We may need to share your information to third party service and product providers so that we can provide the services you have requested from us.
We may also share your name and email information with third-party suppliers who provide us with support services and may process your data on our behalf. We have written contracts in place with all such entities which require them to process your data only in accordance with our instructions.
We may disclose your personal information to other third parties in the following situations only:
- if Conifer Joinery is sold to a third party, in which case personal information held by us about you will be one of the transferred assets;
- if we are under a duty to disclose or share your personal information to comply with any legal obligation.
By submitting your personal information, you agree to this transfer and processing of your data.
Your rights and how you can access or change your information
You have the rights to request a copy or request correction and/or deletion of your personal information.
If you would like to access your personal information held by us or want to correct or remove information you think is inaccurate, please write to us at Conifer Joinery Ltd, Unit 10 Station Field Industrial estate, Kidlington, Oxon OX5 1JD. We will process your request no later that 20 days after you ask us.
Our website and your information
External Links: Our website contains links to and from other third-party websites and social media sites. We cannot be held responsible for the security of these sites and we advise users to read privacy policies of other websites before registering any personal data.
Enquire form data: The online enquiry form requires a user to enter personal information to allow us to contact you about the services you request. This information is stored in a secure database and not a cookie. It is not readable by other websites. The transmission of information via the internet is never 100% secure. We will do our best to protect your personal information, but we cannot guarantee the security of your information transmitted from our website via our forms. Any transmission is done at your own risk.
How to contact us
If you are not happy with how we collect and use your personal information, we would be grateful if you contact us first so that we can try to resolve it for you. If you are not satisfied with our response you have the right to complain to the Information Commissioner’s Office (www.ico.org.uk).